Junior Carrier & Account Manager - Numbering

Transform the communications world!

We’re proud (and excited!) to be transforming the global communications landscape through next-generation CRM for Marketing, Sales and Payments.

What’s my job title? Junior Carrier & Account Manager - Numbering

Where in the world? Serbia - Remote

Working hours? Local working hours

What language(s) will I speak? Fluency in English

The Role

Several years ago Bird acquired Telserv, a leading company in numbering, providing coverage in 145+ markets. Now fully integrated into Bird, serving a large number of customers worldwide.

To continue this success we’re looking for a Jr. Carrier & Account Manager who will work on expanding our numbering products and also sell the coverage back into our existing customer base.

You will be the main person responsible for all procurement of Numbering Services for our wholesale customer base, working closely with the Sr. Account Manager to continue our success in this market. You understand where (new) opportunities are, build new products, improve existing ones, and advise on how we should sell them.

You have a strong commercial sense and are always on the look to deliver value, either in cost-saving opportunities or selling (new) products into our customer base.

What you'll do

• Responsible for full P&L of Bird’s wholesale numbering services

• Continuously work on our wholesale numbering products: Build new products, improve the cost of existing ones, and retire any products that are not commercially successful

• Work with internal teams to optimize, streamline, and automate processes

• Coordinate the commercial and technical implementation of new vendors and/or products

• Ensure our customer onboarding and support teams have the right information to onboard the customer (KYC, commercials, porting requirements, etc.)

What you already have

• Strong commercial sense - in both buying and selling

• 1-2 years experience in a telco or similar environment in a sales and/or procurement role

• Basic understanding of numbering products and how they are used by both wholesale and enterprise customers

• Great Excel or Google Sheets skills

• Experience in Telco and/or CPaaS would be an advantage

Interview Process

You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows:

↳ [30 mins] Recruiter Screen

↳ [30 mins] Hiring Manager Interview

↳ [30 mins] Role-Fit Interview with team member

↳ [30 mins] Final Interview with Functional Leader

What You’ll Gain

• All Remote environment

• Opportunity to work abroad according to our internal policies

• Flexible working arrangements

• Home office set-up budget

• State-of-the-art work gear

• Contribution towards your utility costs

• The occasional company-wide and team events

• Learn from hundreds of the best minds in the business

• Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board!

LIFTOFF! 🚀

Life at Bird

We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.

Ready To Fly?

Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Wherever and however you do your best work - we’ve got you covered!

We're proud to be an All Remote company nested in flexibility. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting.

Bird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

Recruitment Privacy Statement:

https://dotcom.messagebird.com/content/MB-recruitment-privacy-notice%202020.pdf