Business Sales Operations Manager

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Reporting to: Regional Director
Direct reports: None
Location: Remotely from Germany
Travel Expectations: ~10%

Your Impact:

The Business Sales Operations Specialist is going to be a key member of the Axon Germany & Netherlands team with the primary goal of providing support to enable the team and customers to be successful in their partnerships. The professional in this role will be managing Business Intelligence, dealing with permits, logistics, and operations required for business Axon to invest their sales efforts, project management, and continuous improvements of Internal Processes.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do:

Support local sales teams to engage all stakeholders, like distributors, customers, and local service partners. You will act as the primary point of contact for all joined activities that involve external parties in activities related to the following areas:

• Processing and monitoring of public tenders in coordination with local teams;
• Preparation, compilation and presentation of the documentation required in the tender specifications.
• Invoicing management and internal financial processes;
• Study of requirements and solvency.
• Drafting of commercial offers and reports.
• Monitoring and management of the tender procedure, as well as immediate transmission of its resolution.
• Define KPIs in agreement with the Sales Organization to be measured through customer data collection (surveys);
• Expected Results / Deliverables: it is expected to collect and report market intelligence on a quarterly basis after 6 months on the job;
• Personal Development: The position will require continuous personal development to enhance their skills, especially Presentation Skills, Communication Skills, Project Management, and Compliance Acknowledgement.

What You’ll Bring:

• Strong working knowledge of compliance programs, Comex, sales operations, and logistics.
• Bilingual: German and English
• Excellent analytical skills with attention to detail.
• Team player focused on long-term results.
• Marketing and Business Intelligence background.
• Familiarity with Service Management processes is well appreciated.
• Experience with Law Enforcement technology solutions is a plus.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.