Client Relationship Manager

Client Relationship Manager – Salary from £ 35.000 to £ 40.000

This is a fantastic opportunity to work in the Distribution environment, developing your skills as a Client Relationship Manager.

The Client Relationship Management team’s objective is to develop deep client and adviser relationships in order to protect and grow the client portfolio, whilst helping Aviva to achieve its Pan UK objectives by promoting business referrals to other parts of the Aviva Group. As Client Relationship Manager (CRM), you will be aligned to a panel of WS&R scheme clients, working in a tripartite relationship to achieve positive outcomes for our clients.

This is a home or office-based role where the CRM proactively engages with a panel comprising of Aviva’s corporate clients, Trustees, and their professional advisers. Location is fully flexible, however you will be required to travel to attend internal and external meetings.

A bit about the job:

In this role, you will develop and manage effective relationships with clients (and their professional advisers) at a various levels, up to and including senior board level whilst building and executing strategies to retain and grow profitability from Aviva’s existing portfolio of corporate pension schemes. You'll be required to support the acquisition of new business and strategic deals by providing the necessary Relationship Management expertise and act as an advocate for Aviva’s thought leadership initiatives and promote cross-team collaboration. In addition, you will be supporting new business with acquisition, pitches and site visits and take a lead on retention and growth campaigns, delivering high stake meetings and presentations.

Skills and experience we’re looking for:

• Demonstrate analytical skills to identify business opportunities and maximise cross-sell potential for other areas of the Aviva Group
• Agility to engage/influence a broad spectrum of people within virtually any client situation and be relied upon to deliver a strong performance that achieves results
• Demonstrate strong networking skills and relationship skills
• Possess excellent presentational, written and verbal communication skills
• Experience working within the corporate pension area

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary from £ 35.000 to £ 40.000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity – 8% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to [email protected]