Member Engagement Specialist to engage and enroll eligible health plan members in Tuesday Health's supportive care services.
Requirements
- Utilize telephonic outreach and engagement strategies to contact members and schedule a clinical assessment visit.
- Effectively communicate Tuesday Health services, overcome objections, and answer questions.
- Connect members to services available to meet their needs during the initial outreach.
- Provide ongoing telephonic customer service to members and their caregivers.
- Initiate creative strategies to facilitate member contact.
- Maintain performance accountability around member enrollment and participation and achieve performance targets.
- Adhere to Tuesday Health information security and privacy requirements.
- Leverage reporting and dashboards to prioritize outreach to members.
- Successfully meet and/or exceed engagement targets.
Benefits
- Competitive compensation
- Comprehensive benefits including medical, dental, vision, and life insurance
- Paid time off and holidays
- Employer 401(K) match
