Tixr is seeking a Client Experience Manager to serve as the day-to-day contact for clients, ensuring they achieve their goals with our platform and services. As a CEM, you will work closely with the Director of Accounts and Technical Solutions Managers to deliver a seamless and exceptional client experience.
Requirements
- 5+ years in client success, account management, or similar roles within ticketing, festivals, venues, or SAAS
- Excellent communication, negotiation, and presentation skills
- Strong problem-solving and analytical skills with high attention to detail
- Strong organizational skills and the ability to deliver a high level of customer service
- High ethical standards with a commitment to transparent and fair client interactions
Benefits
- Paid Health benefits
- Dental, Vision, Life Plans
- Flexible Vacation
- 401k (50% Match up to 3%)
- Education Stipend
- Paid Holidays & Birthdays Off
- Parental Leave
