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CommandLinkCO

Client Experience Manager

Rippling is a workforce management platform that unifies HR, IT, and Finance operations into a single system to automate administrative work.

CommandLink

Employee count: 1001-5000

Salary: 75k-85k USD

United States only

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Tixr is seeking a Client Experience Manager to serve as the day-to-day contact for clients, ensuring they achieve their goals with our platform and services. As a CEM, you will work closely with the Director of Accounts and Technical Solutions Managers to deliver a seamless and exceptional client experience.

Requirements

  • 5+ years in client success, account management, or similar roles within ticketing, festivals, venues, or SAAS
  • Excellent communication, negotiation, and presentation skills
  • Strong problem-solving and analytical skills with high attention to detail
  • Strong organizational skills and the ability to deliver a high level of customer service
  • High ethical standards with a commitment to transparent and fair client interactions

Benefits

  • Paid Health benefits
  • Dental, Vision, Life Plans
  • Flexible Vacation
  • 401k (50% Match up to 3%)
  • Education Stipend
  • Paid Holidays & Birthdays Off
  • Parental Leave

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 75k-85k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About CommandLink

Learn more about CommandLink and their company culture.

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Through groundbreaking technology, we are revolutionizing the way businesses manage their workforce at Rippling. By unifying HR, IT, and Finance into a single, cohesive platform, we have eliminated the fragmented systems that once plagued administrative operations. Our innovative 'Employee Graph' technology serves as the single source of truth for all business data, allowing changes in one area—such as a promotion or location change—to instantly propagate across every connected system, from payroll and benefits to device management and app access.

We are not just automating tasks; we are fundamentally reshaping the infrastructure of the modern company. Our platform empowers businesses to execute complex workflows with a level of speed and precision that was previously unattainable. By replacing disconnected point solutions with a compound startup approach, we enable organizations to focus on high-impact problem solving rather than manual data entry. At Rippling, we are committed to freeing smart people to work on hard problems, driving the future of workforce management through relentless innovation and a deep commitment to product excellence.

Employee benefits

Learn about the employee benefits and perks provided at CommandLink.

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Commuter Benefits

Pre-tax benefits for commuting expenses.

401(k) Matching

Retirement savings plan with company match.

Wellness Programs

Support for employee health and well-being.

Flexible Working Hours

Support for remote and hybrid work arrangements.

View CommandLink's employee benefits
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CommandLink

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