Senior Manager, Learning & Development

Summary:

Overview

As Senior Manager, Learning & Development, you will leverage your passion, innovative spirit, and drive for growth to integrate Learning & Development (L&D) techniques with top-notch talent strategies.

Application Deadline: Applications are due by 5:00pm ET on Tuesday, February 10.

Who We Are

Our People ARE the ASPCA. The People Team (HR) at the ASPCA ensures that we clearly value our people because we know that to make the greatest impact on animals, we must have an engaged staff who effectively collaborate and continually develop the skills and capabilities necessary to achieve our goals. The Learning & Development team, a part of the People Team, develops leaders at every level, enables high performing teams, and cultivates an environment where everyone can learn, grow and thrive so that we can do our best work and increase our collective impact on saving more animals’ lives.

What You’ll Do

The Senior Manager, Learning & Development on the Learning & Development team will further elevate and optimize our learning ecosystem by cultivating a learning and teaching environment, designing and delivering impactful learning experiences, and producing quality performance resources.

This role will manage multiple projects and processes across the department, ensuring L&D provides high-quality development experiences for staff at all levels within the organization. This includes producing live learning sessions, leading the implementation of the annual ASPCA Mentoring Program, building learning content in ASPCA Learn (the ASPCA’s online Learning Management System), and elevating program development and delivery across all aspects of L&D's work

• The Senior Manager, Learning & Development reports directly to the Director, Learning & Development and has no direct reports.

Where and When You’ll Work

• This remote-based position (which requires travel, as described below) is open to all eligible candidates based within the United States.
• Occasional time outside of standard work hours may be required, ability to work evenings/weekends if a special circumstance arises.
• Ability and willingness to travel up to 10% annually, as needed.

What You’ll Get

Compensation

The target hiring range is based on where the employee works, which for remote roles is the employee’sprimary location of residence, and its respective cost of labor. You can view which zone applies to youbased on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not onthe list, please send an email to Careers@aspca.org for more information.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited toeducation, training, experience, location, business needs, internal equity, market demands or budgetedamount for the role. The target hiring range is for new hire offers only, and compensation may increasebeyond the maximum hiring range based on performance over time. The maximum of the hiring range isreserved for candidates with the highest qualifications and relevant experience. The expected hiring salaryranges for this role are set forth below and may be modified in the future.

Zone 1: $75,000 - $80,000 annually

Zone 2: $83,000 - $88,000 annually

Zone 3: $91,000 - $97,000 annually

For more information on our benefits offerings, visit our website.

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Responsibilities:

Responsibility buckets are listed in general order of importance, and include but are not limited to:

Program Development

• Lead the continued evolution of the ASPCA Mentoring program, developing strategy to expand program framework year over year

• Develop and deliver learning content for internal and external audiences, alongside the Director, L&D, in alignment with department goals and organizational priorities

• Support team members in the launch and maintenance of staff development programs

Content Design and Production

• Oversee the workshop delivery process as a producer for L&D learning sessions – including logistical preparation, leading prep and debrief meetings with facilitators, providing technical support throughout live sessions, and handling any follow up to ensure a high-quality, learning-centric experience for participants and facilitators

• In partnership with L&D lead, design and develop eLearning content in ASPCA Learn for L&D led courses.

• Create high quality visuals and ensure brand alignment of L&D shared materials, including learning aids, communications, internal webpages, recordings, and program support materials

• Draft and/or edit learning content - review workshop presentations and program one-pagers, create workshop handouts & supporting materials to develop a consistent voice across written L&D content

Communications

• Manage L&D communications, including for courses and programs, and find new ways to engage staff with upcoming learning opportunities

• Promote social learning and engagement on the ASPCA's intranet platform, keeping L&D content shared on the platform up to date and exploring new ways to leverage the platform to support L&D programs

• Other responsibilities as assigned by manager

Education and Work Experience

• High school diploma, GED, or equivalent professional experience required

• Minimum 5 years of professional experience required, or educational equivalent

• Professional experience using content authoring tools to develop eLearning content or instructional design to develop instructor-led training required

• Experience working in Human Resource Information Systems (HRIS) or Learning Management Systems (LMS) required

• Professional visual design experience preferred

• Experience leading learning/mentoring or similar programs preferred

• Project Management experience a plus

Qualifications

• Exemplary attention to detail

• Experience managing multi-step/cascading projects or processes

• Strong writing, editing, and proofreading skills

• Proactive in nature with the ability to anticipate needs and connect dots between projects

• Plans, organizes and prioritizes work. and thrives in evolving, fast-paced, high-change, dynamic organizations

• Excellent time management skills, and ability to shift between priorities easily

• Ability to accept and implement direction and input from multiple colleagues

• Able to form authentic, trusting relationships which enhance individual and team performance

• Cultivates a climate in which individual differences and perspectives are valued, encouraged and supported

• High degree of personal responsibility; accountability; dependable

• Proficiency in PowerPoint, Zoom, Airtable, Canva strongly preferred, or ability to learn new databases and technologies quickly and effectively

• Ability to exemplify ASPCA’s core values and behavioral competencies

Qualifications: