Successful candidates will need to have a strong work ethic, as a remote position you will need a secure private area with no distractions working from home. You will need to be self-directed in work prioritization and demonstrate excellent judgement within the scope of the position’s areas of responsibility. Must be energetic, flexible, empathetic with a positive attitude, with the ability to work well under pressure to meet daily and monthly goals. Provide consistent and productive follow-up on accounts based on the current aging detailing notes in system of record.
What you will do:
- Monitor accounts on a daily basis to identify outstanding debts and next steps
- Partner with Business Teams and other depts/groups to resolve outstanding invoice balances and ensure timely collection of monies owed
- Identify outstanding account receivables, escalate collection issues
- Work with several departments and be able to present aging/trend updates during meetings through Teams and/or Zoom
- Proactively take actions to encourage timely payments, improve DSO, and reduce aged receivables
- Resolve customer credit issues
- Contact clients and discuss their past due invoices for payment resolution
- Prepare and present reports on collection activities and progress
- Identify/adjust for bad debt write-offs and reserve allowances
- Assist with reserve allowance calculations and reconciliations as required
