The HR Assistant Trainer, will play a crucial role in educating and supporting employees and new employees to ensure they have the knowledge and skills required to perform their job duties effectively within the company.
Key Responsibilities:
1. Training Delivery:
- Educating new employees on job responsibilities, company policies, procedures and best practices.
- Training existing employees on new job responsibilities, systems and processes.
- Conducting training sessions through various methods such as workshops, presentations and hands-on demonstrations.
2. Knowledge and Expertise:
- Demonstrating expert knowledge of all systems and job tasks relevant to the training.
- Providing explanations and reasoning behind job-related answers and procedures.
- Keeping abreast of industry trends, regulations and best practices to ensure training content is up to date.
3. Communication and Support:
- Being an excellent verbal communicator, offering clear explanations and guidance during training sessions.
- Offering one-on-one support and guidance to new employees during their initial training period.
- Addressing questions, clarifying concepts and providing additional explanations as needed.
4. Progress Monitoring and Assessment:
- Monitoring the progress and performance of the trainees throughout the training program.
- Identifying areas where trainees may need additional support or coaching and coordinating with trainers or supervisors to address learning gaps.
- Administering examinations or assessments to evaluate trainees' knowledge retention and understanding of training material.
5. Training Administration:
- Assisting in the on boarding process for new employees by providing orientation sessions and familiarizing them with training resources.
- Ensuring all required training steps thoroughly taught and retained by employees.
- Delivering preliminary evaluations to the Training department on the efficiency of the training and making recommendations for improvements.
Requirements
- Expert knowledge of job tasks, systems and processes relevant to training.
- Patience and understanding of different learning styles.
- Excellent verbal communication skills with the ability to offer clear explanations and reasoning.
- Organizational skills to ensure all training steps are complete and assessed.
- Ability to assess training effectiveness and make recommendations for improvement.