At Self-Drive, I handle up to 200 customer interactions daily across phone, WhatsApp, email, and customer communication platforms. I resolve inquiries, process refunds, coordinate vehicle maintenance, and keep customer and operational records accurate.
I've also driven credit card sales for Mashreq Bank through Sharaf DG and supported international patients at Healka Clinic in Istanbul. I combine customer relationship management, consultation, lead conversion, and cross-functional coordination to deliver professional customer experiences.
