Cherry Lou CorpuzCC
Open to opportunities

Cherry Lou Corpuz

@cherryloucorpuz

Experienced BPO professional dedicated to service quality and leadership.

United Arab Emirates
Message

What I'm looking for

I am looking for a role that values service excellence, offers growth opportunities, and fosters a collaborative environment.

With over nine years of extensive experience in the BPO industry, I am committed to upholding high standards of service quality and operational efficiency. My journey has equipped me with a diverse skill set, ranging from customer care to administrative roles, all while fostering effective leadership.

I have worked in various capacities, including Sales Representative, Accounts & Sales, and Customer Care Specialist, primarily in fast-paced environments. My dedication to continuous improvement drives me to contribute to organizational success while advancing my skills in a performance-driven and growth-oriented setting.

Experience

Work history, roles, and key accomplishments

IF

Accounts & Sales

iShip Seaway Freight Forwarder

Sep 2024 - Present (10 months)

Managed accounts and sales activities for the US back office. Handled logistics-related tasks and client interactions.

SS

Admin / Receptionist

SOLEM Ambalaj San.

Jan 2021 - Present (4 years 6 months)

Functioned as an Admin/Receptionist, overseeing administrative tasks and managing the reception area. Provided support for daily operations.

BS

Front Desk/Customer Care Specialist

Bektas Hotel Deluxe & Spa

Jan 2019 - Present (6 years 6 months)

Worked as a Front Desk/Customer Care Specialist, handling guest inquiries and providing customer service. Managed front desk operations.

ES

English Teacher

English Time Language School

Jan 2014 - Present (11 years 6 months)

Instructed students in the English language, creating engaging learning environments. Evaluated student performance and provided feedback.

DS

English Teacher

Dusler Satosu Kindergarten School

Jan 2012 - Present (13 years 6 months)

Taught English to kindergarten-aged children, focusing on foundational language skills. Developed age-appropriate teaching materials.

FS

Admin cum Data Encoder

Flavours and Spices

Jan 1996 - Present (29 years 6 months)

Functioned as an Admin cum Data Encoder in the Accounting Department. Performed administrative tasks and data entry.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Master TEFL and TESOL Course, Teaching English as a Foreign Language

2019 - 2019

Grade: A

Completed a 150-hour Master TEFL and TESOL Course. Achieved a grade of "A" upon completion.

AM

AMACLC

Graduate, Computer System and Design Programming

1994 - 1996

Completed a program in Computer System and Design Programming.

Tech stack

Software and tools used professionally

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Cherry Lou Corpuz - Sales Representative - Exhibitions 1020 LLC | Himalayas