Zeeshan syed

Ensures efficient and profitable hotel operations, including quality assurance inspections and supervision of day-to-day activities across properties. Supports front desk, housekeeping, and maintenance teams to improve revenue/occupancy and maintain high guest satisfaction while generating performance reports.

Oversees villa operations by inspecting properties, interacting with guests, and supervising staff on daily cleanliness, tidiness, and hygiene standards. Manages contractors (cleaning, pest control, waste collection, horticulture, facade cleaning) and handles audits/inventories, customer complaints, and special requests.

Supervised housekeeping staff, assigned daily work, and conducted room inspections to maintain cleanliness and quality standards. Coordinated with front office and maintenance teams, maintained room status/lost and found records, and checked linen and housekeeping supplies.

Trains housekeepers on cleaning and maintenance tasks and oversees daily staff activities. Ensures cleanliness/tidiness/hygiene standards, motivates the team, resolves issues, responds to guest complaints/special requests, and maintains compliance with safety and sanitation policies.

Worked as part of a large housekeeping team responsible for managing up to 720 rooms in a high-occupancy hotel environment. Maintained cleanliness/hygiene/safety standards, handled linen and minibar restocking and audits, supported room inspections/readiness checks, followed up on maintenance needs, and assisted in training new housekeeping staff.

Completed a Bachelor of Science in Hotel Management at Ramanath Payyade College of Hospitality Management Studies in Mumbai (2018).