Zeel Hiren Shah

Shaped AI integration strategy for Dell PCs by analyzing customer needs, market trends, and competitor offerings to drive feature prioritization and align with business goals. Defined and evaluated 4 key AI implementation categories-third-party AI tools, custom AI workflows, AI chatbots, and automated system management-to enhance user experience, productivity & device intelligence.

Incorporated and refined RestfulAPI parameters on Fortellis, enhancing the system efficiency by 30% through user feedback and third-party OEM surveys, resulting in faster response times. Directed a team of 8 designers and developers using Scrum methodology to revamp the 'capacity' feature of the CDK Service system, enhancing usability and intuitiveness, which led to increased user experience and r

Coordinated a team of 9 in consulting two startups, driving research and developing GTM strategies and customer acquisition plans that streamlined marketing, sales, and operational processes for successful market entry and growth. Collaborated with stakeholders to clarify project requirements and perform market analysis, pinpointing target demographics, which led to a 40% decrease in customer acqu

Created a Health Insurance portal for the company and 10 hospitals, streamlining the claims process and enhancing collaboration, resulting in an 82% surge in customer satisfaction ratings. Built a real-time Comparative Analysis Dashboard in PowerBI, which improved access to patient health data, claim overviews, and histories, cutting data retrieval time by 75%.

Managed the entire product lifecycle, from planning to tactical execution, by documenting detailed product requirements, product roadmaps, market-fit prediction, and timeline development, resulting in a successful product launch. Directed a cross-functional team of 5 to develop the MVP of a delivery app, overseeing backlog grooming and sprint planning.

Led an agile product development of a Flutter-based e-commerce app for the Assamese market, defining hybrid retail strategy and prioritizing user feedback to enhance accessibility and grow the user base to 10,000+. Collaborated with cross-functional teams to gather customer feedback, prioritize features using agile methodologies, and achieve an 80-85% improvement in product alignment with user nee

Grade: 3.9/4

Specialized in Product Management, focusing on UX & Product Management, Usability, Data Wrangling, Prompt Engineering, Ideas to Product, Ethics of AI, and Understanding Users. Achieved a CGPA of 3.9/4.

Grade: 3.66/4

Completed a Bachelor of Technology in Computer Engineering with Distinction, achieving a CGPA of 3.66/4. Gained foundational knowledge in computer engineering principles and practices.