I'm looking for opportunities where I can support accurate administration, customer service, reporting, English–Swahili communication, research, or virtual assistance in a collaborative remote or office-based environment.
Open to opportunities
Zawadi Isaac
@zawadiisaac
I deliver accurate billing, customer support, reporting, and English–Swahili communication across administrative operations.
TanzaniaWhat I'm looking for
I've supported billing, reporting, documentation, and data accuracy at Topmax Tanzania Ltd, using SAP to maintain reliable operational records.
At Zahafi Investment Ltd, I provided customer support while handling marketing, data entry, emails, reports, and online services. I bring more than 10 years of experience across administration, customer service, documentation, and remote collaboration.
I've also coordinated training, logistics, client communications, calendars, and scheduling at SGS Tanzania. Earlier roles at Advans Bank Tanzania and Efficient Freighters involved CRM, database management, bookings, reception, records keeping, and customer service.
I'm a native Swahili speaker fluent in English, with a Master's degree in Applied Economics. I bring careful attention to detail, fast learning, and a commitment to accurate, high-quality results.
Experience
Work history, roles, and key accomplishments
ZL
Customer Service Officer
Zahafi Investment Ltd
Jan 2020 - Dec 2025 (5 years 11 months)
Provided customer support, handled marketing and data entry, managed emails, prepared reports, and supported online services.
ST
Training Coordinator
SGS Tanzania
Jan 2019 - Dec 2019 (11 months)
Coordinated training logistics, handled marketing and client communication, prepared reports and documentation, and managed calendars and scheduling.
AT
Client Assistant
Advans Bank Tanzania
Jan 2013 - Dec 2015 (2 years 11 months)
Provided customer service, handled prospecting and marketing, managed CRM and database, and prepared reports.
EF
Operations Officer/Receptionist
Efficient Freighters
Jan 2012 - Dec 2013 (1 year 11 months)
Managed reception duties, handled bookings, managed emails, and maintained records.
TL
Billing Officer
Topmax Tanzania Ltd
Jan 2026 - Present (7 months)
Handled billing operations using SAP, prepared reports, and ensured documentation and data accuracy.
Education
Degrees, certifications, and relevant coursework
Shanghai University
Master's Degree, Applied Economics
Master's degree in Applied Economics from Shanghai University.
Makerere University
Bachelor's Degree, Entrepreneurship and Small Business Management
Bachelor's degree in Entrepreneurship and Small Business Management from Makerere University.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
TanzaniaAuthorized to work in
Salary expectations
0-0 USD
Job categories
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