Dietrick Theonest

I am a highly organized Virtual Assistant and Administrative Support professional with over 3 years of experience managing communication, coordinating tasks, and maintaining accurate records. I combine strong customer-service skills with tech-savviness to prioritize, multitask, and deliver results under pressure.

In freelancing and roles with organizations like AMREF Flying Doctors and Tanzania Posts Corporation, I handled email and phone support, maintained spreadsheets and CRMs, performed research and lead generation, and sustained high customer satisfaction ratings. I am proficient with Microsoft Excel, Google Sheets, HubSpot, Trello, and common communication tools.

I am proactive, detail-oriented, and adaptable, able to work independently or collaboratively to improve processes and support clients effectively. I am committed to confidentiality, professional communication, and continuous learning to add value to teams and clients.