Zanele Nqambi
@zanelenqambi
Medical receptionist at Netcare Waterfall City Hospital who managed patient bookings and submitted medical aid claims.
South AfricaWhat I'm looking for
At Netcare Waterfall City Hospital, I welcomed patients, managed check-in and bookings, and submitted medical aid claims using Vericlaim, GoodX and Health Focus. I also followed up with medical aid companies to resolve claims.
At The IV Bar, I managed bookings and front-desk administration, answered calls and emails, and maintained client records. From November 2025, I also covered reception at The IV Bar Parkhurst when called on.
My experience also includes assisting with travel enquiries and bookings at Travelarium, along with customer service and sales roles at Zara Sandton, Adidas Halo Sandton, Nike Fourways and Totalsports Women. I’m seeking remote medical reception, medical billing and claims, or virtual administrative roles.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Netcare Waterfall City Hospital
Feb 2026 - May 2026 (3 months)
Welcomed patients and managed check-in at the front desk. Made and managed patient bookings, submitted claims to medical aids using Vericlaim, GoodX and Health Focus, and worked directly with medical aid companies to follow up and resolve claims.
Medical Receptionist
The IV Bar
Jan 2024 - Jan 2026 (2 years)
Welcomed clients, managed bookings and handled front-desk administration. Answered calls and emails, maintained accurate client records, and covered reception at The IV Bar Parkhurst when called on.
Cashier / Fashion Advisor
Zara
Jun 2023 - Dec 2024 (1 year 6 months)
Served customers, processed sales and handled cash and card payments. Assisted with stock replenishment and store presentation.
Travel Coordinator
Travelarium
Jun 2024 - Oct 2024 (4 months)
Assisted clients with travel enquiries and bookings. Handled client communication and travel documentation.
Provided customer service and product advice in a high-traffic store.
Provided customer service and product advice, supporting sales targets.
Sales Assistant
Totalsports Women
Sep 2020 - Mar 2021 (6 months)
Assisted customers, handled sales and supported stock control.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Diploma, Tourism Management
2020 - 2024
Completed a Diploma in Tourism Management from the University of South Africa from 2020 to 2024.
Vuleka High School
National Senior Certificate, General
Completed the National Senior Certificate (Matric) at Vuleka High School in 2019.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Zanele?
You can contact Zanele and 90k+ other talented remote workers on Himalayas.
Message ZaneleGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
