Looking for a job

Nikiwe Magubane

@nikiwemagubane

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Pursuing Paralegal Studies diploma with experience in administration and customer service.

South Africa

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What I'm looking for

I am looking for a job where I can use my skills as a paralegal, help customers, and do office work. I am interested in positions like paralegal assistant, legal administrative assistant, legal intern, and I am open to other job opportunities that may come up.

I am currently a student pursuing a diploma in Paralegal Studies at the University of Johannesburg, eager to translate my theoretical knowledge into practical applications within a professional setting. I possess a strong work ethic and exceptional computer skills, which complement my understanding of legal principles.

In addition to my legal education, I bring valuable experience in administration, customer service, and call center operations. I have also earned a certificate in Retail and Wholesale Operations and recently completed a short online course in Microsoft Azure Fundamentals through Udemy. I am excited to leverage my skills and experiences to make a meaningful contribution in the legal field.

Experience

Work history, roles, and key accomplishments

Customer Service Consultant

Dischem Pharmacies

Feb 2023 - Dec 2024 (1 year 10 months)

Interacted with customers over the phone and in person, providing assistance and resolving inquiries. Ensured high levels of customer satisfaction through effective communication and problem-solving.

Customer Service Communication Problem Solving Customer Interaction Microsoft Office Microsoft Word Microsoft PowerPoint

Cosmetic Consultant

Dischem Pharmacy

Jan 2023 - Dec 2024 (1 year 11 months)

Provided excellent customer service and product knowledge to clients. Utilized CRM systems to manage customer interactions and drive sales.

Customer Service Product Knowledge Sales CRM Software Retail Operations Client Consultation

Cosmetic Teller

Dischem Pharmacies

Jan 2022 - Aug 2022 (7 months)

Provided excellent customer service to clients. Handled transactions accurately and efficiently. Demonstrated strong attention to detail and communication skills.

Sales Representative

Hollard

Jan 2020 - Dec 2021 (1 year 11 months)

Built strong customer relationships to understand needs and provide tailored solutions. Successfully sold products and services, consistently meeting and exceeding sales targets. Utilized CRM systems to manage customer interactions and track sales progress.

Target achievement Sales Customer Relationship Management (CRM)Communication Product Sales Relationship Building Public Speaking

Education

Degrees, certifications, and relevant coursework

Udemy

Certificate of Completion, Microsoft Azure Fundamentals

2024 - 2024

Completed a certificate program focusing on the fundamentals of Microsoft Azure. Prepared for the Az900 certification exam, covering core Azure services, solutions, and management tools.

Udemy

Certificate of completion, Computer Programming

2024 - 2024

Completed a certificate program covering Common Lisp programming. Learned fundamental concepts and techniques to become an effective developer in Common Lisp.