Zama Dlamini

Coordinate day-to-day clinical research administration and communication with healthcare professionals and multidisciplinary stakeholders. Follow up outstanding information, documentation and actions, and maintain accurate and confidential healthcare information across REDCap, Excel and electronic record systems.

Coordinated multiple programmes and departments, schedules, stakeholder communications, priorities and administrative follow-ups in a high-communication environment. Served as a key communication point for management, programme teams, government departments, donors and external stakeholders.

Handled enquiries, correspondence, records management, filing, document control and administrative follow-up. Maintained accurate confidential information and directed complex requests to the appropriate staff member.

Supported client liaison, data capture, report preparation, records management, payroll support and procurement administration. Maintained accurate records and followed up administrative requirements across multiple concurrent deadlines.

Grade: Distinction

Graduated with Distinction in the Advanced Diploma in Business and Information Management.

Completed a Diploma in Business and Information Management.

Completed the National Senior Certificate (Matric).