Looking for a job

Zahin Sultan

@zahinsultan

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I turn market research and customer behavior into clear brand positioning and content strategies.

Denmark

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What I'm looking for

I'm looking for a role where I can turn market research, customer behavior, and competitive insights into clear positioning, messaging, content, and strategic recommendations for international or digital businesses.

I've researched international expansion for Bangladeshi fashion brands, using survey data, expert interviews, website analysis, and document analysis to develop diaspora-first positioning and market-entry recommendations.

At Subaio, I analyze subscription journeys, payment flows, and merchant data to improve product accuracy and service usability. I also translate GDPR, Power of Attorney, and data-security requirements into clear communication for merchants and service providers.

I've created content for four e-commerce brands at Appnap Technologies Limited and gained direct insight into customer motivations through telesales and microcredit service operations.

Experience

Work history, roles, and key accomplishments

Support and Market Operations Student

Subaio

Feb 2025 - Jun 2026 (1 year 4 months)

Analyzed recurring transaction patterns and subscription-related customer journeys to improve merchant classification and product accuracy. Handled 500-700 customer-operation tasks per shift and communicated GDPR and data-security requirements to merchants.

Customer Operations Data Analysis GDPR