Open to opportunities

Afia Javed

@afiajaved

Message

Digital Marketing Specialist with expertise in SEO and customer support.

Denmark

Message

What I'm looking for

I am looking for opportunities that allow me to leverage my digital marketing skills in a dynamic environment, focusing on innovative strategies and continuous growth.

I am a dedicated Digital Marketing Specialist with a proven track record in driving online growth and enhancing customer experiences. As the founder of DigitalVisionWorld, I successfully launched over 50 blogs, resulting in a remarkable 50% increase in organic growth and a 150% boost in website traffic through effective SEO strategies. My commitment to excellence is reflected in my achievement of Google AdSense approval, which has significantly increased revenue for my clients.

With a strong educational background, including a postgraduate degree in Digital Marketing from Purdue University, I have honed my skills in website creation, behavioral marketing, and content strategy. My experience as a Customer Service Representative at Samsung Electronics has further developed my ability to build lasting customer relationships and deliver exceptional service. I thrive on continuous learning and staying updated with industry trends to provide innovative solutions that align with business goals.

Experience

Work history, roles, and key accomplishments

Current

Founder - Business Management

Current

DigitalVisionWorld

Jun 2024 - Present (1 year)

Planned and launched DigitalVisionWorld's website, establishing a robust online presence for client services and marketing resources. Expanded service offerings to include website design, SEO strategies, and Google Ads management, enhancing client visibility and growth potential. Developed and executed content strategies with 50+ SEO-optimized blogs, achieving Google AdSense approval and generatin

Website Design SEO Google Ads Content Strategy Google AdSense Google Analytics Business Management Digital Marketing Client Management WordPress

Customer Service Representative (Danish)

Samsung Electronics

May 2022 - Present (3 years 1 month)

Developed strong skills in building lasting customer relationships and delivering exceptional service experiences for Samsung B2C inquiries. Managed a large volume of daily calls and emails, maintaining high customer satisfaction and detailed records of interactions. Demonstrated proven customer support expertise, complaint handling, and strong communication skills in Danish and English.

Customer Service Complaint Handling Communication Skills Customer Relationship Management Data Entry Product Knowledge Quality Assurance

Education

Degrees, certifications, and relevant coursework

Tietgen Business College

Bachelors AP Degree, Marketing Management

Focused on International Marketing & Management, Communication, Organizational Behavior Analysis, Business Economics, and Business Law. Engaged in projects and case studies with renowned brands, developing strategic marketing analyses for various companies. Designed a comprehensive marketing plan for CT Coin A/S as a thesis project.

University of South Asia

Diploma, Computer Science

Specialized in E-Commerce (HTML, DHTML), Active Server Pages (ASP), and JavaScript. Gained expertise in System Analysis & Design (SAD), Networking, Operating Systems, and Computer Applications using MS Office.

Purdue University

Postgraduate, Digital Marketing

Studied key areas including website creation, digital marketing landscape, behavioral marketing, SEO, SEM, SMM, email marketing, and mobile marketing. Developed expertise in content strategy, paid campaign strategies, analysis, ROI & evaluation, AI, automation, and emerging technology, culminating in a Digital Marketing Capstone project.

University of Southern Denmark

MSc, Business Administration and Economics

Majored in Marketing, Globalization, and Communication, with elective courses in business development, innovation management, project management, and management technology. Completed a thesis on Strategic Analysis of Crisis Communication Management in Social Media.