Za'Havi Azure

Make 100+ outbound calls per day, tend to customers regarding their vehicles, schedule appointments for automotive sales, and use CRM systems to navigate and assist with customers.

Stocked ingredients, supplies, and tools needed for orders, kept track of all expenses and incoming invoices, and made sure orders are complete and delivered.

Packed orders both mobile and in person, served guests with a smile, maintained cleanliness throughout shift, and ensured all guests are pleased and satisfied.

Checked in guests to available or pre-booked rooms, assisted future guests with online booking, contributed to team events and projects, and assisted fellow team members.

Prepared breakfast and dinner, dropped off and picked up children from school and afterschool activities, ensured homework and chores were completed, and maintained cleanliness through the house.

Helped create mentally and physically stimulating activities for ages 8-13, monitored 5-15 children at a time, created meal plans and managed dietary restrictions, and managed attendance and pick-up sheets.

Monitored and updated database to review 10+ patient status daily, called patients to perform vitals, and performed health check-ups by administering a questionnaire and confirming symptom accuracy.

Connected with over 100+ customers to create and confirm delivery appointments, serviced guests and completed transactions such as returns, exchanges, and refunds, and managed a cash register of about $10,000 in sales.

Performed excellent customer service by supporting over 200+ customers in their shopping journey, completed transactions such as returns, exchanges, and refunds, and organized aisles to store standards.

Completed a certification program at Jamaica Hospital Medical Program from February 2023 to June 2023.

Completed a diploma program at Pathways To Graduation from May 2022 to August 2022.