brooke sever
@brookesever
Customer service supervisor with restaurant expo, cash handling, and childcare experience—thriving in fast-paced teams.
What I'm looking for
I’m a motivated and dependable customer service professional who advanced from cashier to Head Expo and later Supervisor, where I oversaw daily operations, coordinated staff, and trained new employees. I bring strong leadership skills, excellent communication, and a proven ability to thrive in fast-paced environments—whether operating the cash register, providing fast, friendly service, or coordinating food orders as an expo for timely and accurate results.
I’ve also built broad experience across customer-facing roles, from serving in a high-volume restaurant to working as a Courtesy Clerk / Cashier and assisting with daily salon operations. Outside of food service and retail, I’ve worked in childcare as a nanny and taught gymnastics classes seasonally, and I’ve contributed through leadership like a Diversity, Equity & Inclusion Student Board Member role and a Social Media Marketing Intern experience promoting a mobile application.
Experience
Work history, roles, and key accomplishments
Cashier / Expo / Busser
Uncle Phil's
Feb 2026 - Present (5 months)
Provided customer service in a fast-paced restaurant, operated the cash register, and coordinated food orders as an expo for timely, accurate service. Assisted with food running and kept the dining area clean.
Nanny
Nanny
Nov 2021 - Feb 2026 (4 years 3 months)
Cared for children from newborns to 12 years old, supporting daily routines and educational activities. Helped with transportation and worked with children with varying abilities and developmental needs.
Server
Getaway Bar & Grill
Aug 2025 - Dec 2025 (4 months)
Delivered friendly, efficient table service while managing multiple tables in a high-volume environment. Focused on customer satisfaction and smooth service from ordering to follow-up.
Courtesy Clerk / Cashier
Ralphs Grocery Store
Apr 2025 - Aug 2025 (4 months)
Assisted customers by bagging groceries and providing excellent customer service. Operated cash registers and processed transactions accurately.
Salon Assistant
Fringe Hair Salon
Jan 2025 - Aug 2025 (7 months)
Assisted stylists with daily salon operations, including shampooing clients and preparing workstations. Maintained salon cleanliness by folding towels and supporting organized, efficient setup.
Supervisor / Cashier / Expo
HoneyBird
Oct 2022 - Apr 2025 (2 years 6 months)
Advanced from cashier to Head Expo and later supervisor, overseeing daily operations and coordinating staff. Trained new employees and supported accurate expo service and customer needs.
Gymnastics Instructor
The Little Gym
Apr 2023 - Aug 2023 (4 months)
Taught gymnastics classes for children ages 6 months to 12 years, helping build confidence, coordination, and foundational skills. Delivered age-appropriate instruction to support each child's participation and progress.
Education
Degrees, certifications, and relevant coursework
Newberry School of Beauty
Current student at Newberry School of Beauty.
Pasadena City College
2024 - 2025
Attended Pasadena City College from 2024 to 2025.
La Cañada High School
Activities and societies: Social Media Marketing Intern: Promoted a mobile application via Instagram, flyers, and campus marketing. Diversity, Equity & Inclusion Student Board Member: Served on the school district DEI board and supported inclusive initiatives.
Graduated from La Cañada High School in 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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