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yvette HernandezYH
Open to opportunities

yvette Hernandez

@yvettehernandez1

Customer-focused retail sales and wireless support professional with experience in troubleshooting, sales, and cash handling.

United States
Message

What I'm looking for

I’m looking for a customer-facing retail role where I can use my sales support, troubleshooting, and cash handling experience. I want a team that values communication and helps me grow in wireless sales and customer service.

I’m a customer-focused retail sales and wireless support professional, comfortable helping people choose the right phone and resolving questions quickly. I’ve worked in fast-paced environments where clear communication and excellent customer service matter every day.

In my Solutions Specialist role at Cricket Wireless, I helped customers with billing, troubleshooting, and phone questions, and I sold the phones they were interested in. In sales and support positions like Stripes, I combined product demos and phone etiquette with retail sales to guide decisions confidently.

I also bring hands-on experience from cashier and host/hostess work, including cash handling, cash register accuracy, and customer support. I’m ready to bring my sales support mindset, retail math basics, and bilingual communication (English and Spanish) to a team that values service and results.

Experience

Work history, roles, and key accomplishments

ST

Sales Associate

Stripes

Jul 2024 - Sep 2024 (2 months)

Worked as a Sales Associate for Stripes.

Education

Degrees, certifications, and relevant coursework

TS

Triumph High School

High School Diploma, Core (High School)

2019 - 2020

Earned a high school diploma through Core (high school) coursework at Triumph High School.

Tech stack

Software and tools used professionally

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