yvette Hernandez

I’m a customer-focused retail sales and wireless support professional, comfortable helping people choose the right phone and resolving questions quickly. I’ve worked in fast-paced environments where clear communication and excellent customer service matter every day.

In my Solutions Specialist role at Cricket Wireless, I helped customers with billing, troubleshooting, and phone questions, and I sold the phones they were interested in. In sales and support positions like Stripes, I combined product demos and phone etiquette with retail sales to guide decisions confidently.

I also bring hands-on experience from cashier and host/hostess work, including cash handling, cash register accuracy, and customer support. I’m ready to bring my sales support mindset, retail math basics, and bilingual communication (English and Spanish) to a team that values service and results.