Yusuf Shehu

Maintain and troubleshoot Windows, Mac, and Linux systems and manage network and server infrastructure, deploying security controls and surveillance (Hikvision NVR) while providing remote desktop and help-desk support to ensure operational continuity.

Provisioned and maintained AWS infrastructure as code using CloudFormation and Terraform, automated configuration with Ansible and Kubernetes, and implemented hardening, DNS, firewall rules, backups and disaster recovery for hosting environments.

Provided first-line support for deployed digital health systems, installed and configured mHealth hardware/software, supported testing and documentation, and prepared progress reports to ensure reliable system use across facilities.

Monitored system performance, administered network devices (Ubiquiti, EdgeRouter, POE switches), managed servers and VoIP systems, and provided first-level IT support while maintaining IT asset inventories to ensure uptime and serviceability.

Deployed mobile labs and data management systems for NAIIS, configured CAPI tools (CSPro, SurveyCTO) and MDM, provided technical support across 380 field workers, and supervised up to 25 associates to ensure data collection reliability.

Managed CRM and IFS databases, performed network and device troubleshooting, handled software updates and hardware repairs, and escalated issues to backend teams while maintaining confidential documentation.

Achieved the AWS Certified Cloud Practitioner certification in 2024.

Completed the ALX-T Scholarship Program focusing on Cloud DevOps engineering topics.

Completed a Web Development program at the National Information Technology Development Agency.

Completed a Udacity Nanodegree (unspecified specialization).

Bachelor of Science in Computer Science awarded by Usmanu Danfodiyo University, Sokoto.