Raymond Ogbebor

As a DevOps Engineer, I developed CI/CD pipelines using Jenkins, automated infrastructure provisioning with Terraform on AWS, and managed Kubernetes clusters for containerized applications. I implemented monitoring solutions and ensured high availability for web applications deployed on AWS EKS.

In this role, I managed infrastructure checks, built CI/CD pipelines for microservices, and migrated on-premise applications to AWS. I implemented disaster recovery solutions and automated monitoring tools, ensuring high availability and compliance for cloud infrastructure.

As a Technical Product Engineer, I identified technical problems, managed ticketing systems, and improved support processes. I implemented workflows that enhanced response times and first-contact resolution rates, while collaborating with engineering teams.

In my role as a Support Engineer, I provided technical support to clients, installed network devices, and monitored network performance. I maintained documentation of issues and escalated technical complaints, ensuring positive client relationships.

Studied advanced topics in computer and systems engineering, including network technologies, database management with PostgreSQL and MySQL, software development, project management, software testing, and business management.

Focused on computer systems and network engineering, covering topics such as computer networks, Linux system administration, database management with MySQL, and web technologies including HTML, CSS, JavaScript, and Python scripting.