Yuli Cabrera

As an Intake Enrollment Coordinator, I verified insurance eligibility, created intake forms, and processed medical treatment plans. I utilized knowledge of ICD 10 and CPT codes to confirm services and provided detailed explanations of plan benefits to potential members.

In my role as a Tech Support Analyst I, I responded to over 150 customer requests weekly, resolving 95% of issues on first contact. I assisted clients with claim denials and documented all activities in CRM while adhering to HIPAA requirements.

As a Patient Relations Representative, I welcomed patients, scheduled appointments, and acted as a liaison between clinical staff and patients. I utilized my knowledge of medical terminology and various insurance forms to assist patients effectively.

In this role, I greeted and registered patients, verified insurance eligibility, and managed scheduling for dental and medical providers. I ensured compliance with financial policies and provided follow-up on appointments.

Currently pursuing certification for Certified Professional Coder (CPC) and Certified Professional Biller (CPB) to enhance skills in medical coding and billing.

Completed an Associate of Arts degree with a focus on Human Services, gaining foundational knowledge and skills relevant to the healthcare field.

Earned a Certificate for Medical Assistant, which provided essential training in medical assisting and patient care.