Yugraj Dhakal

As a dedicated fleet operations and customer support professional, I bring 1.5 years of experience in title and registration, dealership coordination, and commercial client service. My expertise lies in managing vehicle documentation across Canada and the U.S., ensuring seamless onboarding processes, and maintaining accurate CRM records. I am certified in logistics and supply chain management, which complements my strong educational foundation.

In my role as a Dispatcher at EuroLink Logistics, I supported commercial clients by setting up fleet services and guiding them in utilizing our tools effectively. I managed vehicle documentation and coordinated title and registration across Ontario and select U.S. states, working closely with dealerships to ensure timely delivery with correct licensing and paperwork. My experience with Salesforce allowed me to track client interactions and identify needs during onboarding, enhancing overall client satisfaction.

Previously, as an Inventory Supervisor at Red Apple Stores Ltd., I honed my skills in inventory management and sales audit support. I collaborated with various teams to monitor material availability and conducted cycle counts to maintain accurate ERP inventory records. My commitment to excellence was recognized when I achieved 1st place in the 2025 APICS Case Competition, showcasing my ability to apply theoretical knowledge in practical scenarios.