Open to opportunities

Youssef Khaliss

@youssefkhaliss

Message

Enthusiastic content moderator with strong problem-solving skills.

Morocco

Message

What I'm looking for

I seek a role that values teamwork and offers growth opportunities.

I am Youssef Khalise, an enthusiastic and self-motivated professional with a strong background in content moderation. My experience at Majorel has equipped me with the skills to review user-generated content, enforce community guidelines, and maintain trust and safety for users. I thrive in challenging situations and am adept at working under pressure while adhering to strict deadlines.

With an educational background in English studies, I possess excellent communication skills and a keen eye for detail. My ability to analyze and explore literature has enhanced my critical thinking and problem-solving abilities, which I apply in my professional endeavors. I am committed to protecting brand reputation and implementing effective content moderation policies.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

Majorel

Jan 2018 - Jan 2025 (7 years)

Responsible for reviewing user-generated content to enforce community guidelines and maintain trust and safety. Handled reports of inappropriate content and implemented updates to moderation policies while monitoring user behavior and trends.

Content Moderation Community Guidelines User Behavior Analysis Trust and Safety Policy Implementation

Sales Agent

Bell Canada

May 2016 - Jul 2016 (2 months)

Identified customer needs and pitched relevant products or services, ensuring a positive experience from start to finish. Involved in cold calling prospects and managing client referrals.

Cold Calling Client Referral Customer Experience Management

Seller / Cashier

Bershka

Jun 2015 - Sep 2015 (3 months)

Processed and received payments, issued receipts, and provided excellent customer service. Handled additional items like coupons while ensuring a smooth transaction experience for customers.

Payment Processing Customer Service Coupon Handling

Education

Degrees, certifications, and relevant coursework

Faculty of Letters and Human Sciences Ain Chock

Associate Degree, English Studies

2015 - 2020

Involves the study, analysis, and exploration of English literature through texts. English studies include: The study of literature, especially novels, plays, short stories, and poetry.

Fechtali High School

High School Diploma, Science of Life and Earth

2011 - 2014

It presents the history of the Earth through geologic time. It discusses the Earth's structure, composition, and processes. Issues, concerns, and problems pertaining to natural hazards are also included. It also deals with the basic principles and processes in the study of biology.