YH
Open to opportunities

Youssef Hamraoui

@youssefhamraoui

Experienced Real Time Analyst with data analysis skills

Morocco

What I'm looking for

Seeking a challenging role in data analysis or operations management

I am a dedicated and results-driven professional with experience in real-time analysis, data privacy, and customer service. My background includes working as a Real Time Analyst, Data Privacy Analyst, and Customer Service Agent, where I have developed strong analytical and problem-solving skills.

Throughout my career, I have demonstrated my ability to work effectively in fast-paced environments, managing multiple tasks and priorities while maintaining attention to detail. My experience in data analysis has equipped me with the skills to identify trends, areas for improvement, and implement corrective actions to drive business results.

I am committed to ongoing learning and professional development, having completed certifications in Data Analysis and English language proficiency. I am excited to leverage my skills and experience to drive business growth and success in a dynamic and innovative organization.

Experience

Work history, roles, and key accomplishments

FO
Current

Real Time Analyst

Foundever

Jan 2023 - Present (2 years 4 months)

Monitor real-time performance, manage queues, and provide reports to senior management

AH

Data Privacy Analyst

Accor Hotels

Jul 2021 - Jan 2023 (1 year 6 months)

Established compliance review process, trained staff on data privacy risk assessment, and reviewed data privacy policies

FO

Data Privacy Analyst

Foundever

Jul 2021 - Jan 2023 (1 year 6 months)

Established compliance review process, trained staff on data privacy risk assessment, and reviewed data privacy policies

BL

Customer Service Agent

Bloom&Wilde

Jun 2020 - May 2021 (11 months)

Respond to customer inquiries, resolve issues, and provide assistance via various channels

YG

Customer Service Agent

Yoummday GMBH

Jun 2020 - May 2021 (11 months)

Respond to customer inquiries, resolve issues, and provide assistance via various channels

Education

Degrees, certifications, and relevant coursework

MU

Mohammed V University

Bachelor of Arts, English Studies

2012 - 2014

Studied English studies for two years, focusing on language proficiency and literature analysis.

AH

Abdellah Gennoune Highschool

Secondary School Graduation Certificate, Literature and Human Sciences

2006 - 2011

Completed secondary education with a focus on Literature and Human Sciences, preparing for higher education.

Tech stack

Software and tools used professionally

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Youssef Hamraoui - Real Time Analyst - Foundever | Himalayas