Youssef Elfataoui

I’m a marketing student focused on digital marketing, brand strategy, and communication that converts. I combine campaign thinking with practical customer engagement, so my work stays grounded in real needs and measurable outcomes.

In my Marketing Intern role at InteractionSanté, I conducted market research to identify trends and customer needs. I coordinated with internal teams to develop promotional materials and analyzed campaign performance metrics, then delivered recommendations to improve and optimize results.

At KIA Motors, I strengthened my customer relationship fundamentals through direct customer service support. I handled inquiries across phone, email, and in-person, resolved complaints efficiently to maintain satisfaction and loyalty, and collaborated with the service team to streamline appointment scheduling and reduce wait times.

As a Digital Marketing Intern at EngHouse Hanoi, I contributed to marketing content creation for the English Center and supported promotions to improve digital visibility and community engagement. Right now, at Chromatic Studio, I independently acquire new clients through targeted outbound prospecting, lead discovery calls, position AI-generated creative solutions, and manage projects end-to-end between clients and the creative team for on-time, performance-focused delivery.