Salma Azdad
@salmaazdad
Digital marketing intern passionate about enhancing customer engagement.
What I'm looking for
As a Digital Marketing & CRM Intern at Onomo Hotels, I have been actively involved in creating and managing monthly newsletters that engage customers and enhance brand visibility. My role includes monitoring and analyzing hotel reputation and performance, identifying areas for improvement, and managing the Onomo Fan loyalty program to ensure strong customer engagement and retention.
My experience also extends to optimizing the guest digital journey at every stage, from pre-stay to post-stay, ensuring a seamless experience. I manage the CRM platform Lounge Up and update website content using WordPress to keep it relevant and engaging. Additionally, I evaluate website traffic and performance, implementing improvements to enhance user experience and monitor marketing campaign performance across various channels.
Experience
Work history, roles, and key accomplishments
Digital Marketing & CRM Intern
Onomo Hotels
Jan 2025 - Present (5 months)
Responsible for creating and managing monthly newsletters, monitoring hotel reputation, and optimizing the guest digital journey. Managed the Onomo Fan loyalty program and updated website content using WordPress, while analyzing marketing campaign performance across various channels.
Sales & Operations Intern
Primark
Dec 2022 - Feb 2023 (2 months)
Supported the sales team by analyzing performance data, preparing sales reports, and collaborating with merchandising teams to ensure brand consistency. Conducted competitor research to inform pricing strategies and participated in cross-functional meetings.
Education
Degrees, certifications, and relevant coursework
Al Akhawayn University
Master of Science, Digital Marketing and Analytics
2023 - 2024
Savoie Mont Blanc University
Bachelor of Industrial Management, Industrial Management
2021 - 2022
École supérieure de technologie
DUT, Industrial Maintenance
2018 - 2020
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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