Yousra ramzy

Prospected and engaged HR and business executives across North America through outbound cold calling and email outreach. Leveraged CRM tools such as HubSpot and Salesforce to track prospect activity and drive lead conversion.

Developed and implemented effective sales strategies to maximize profits. Recruited, trained, managed and evaluated more than 100 sales staff members according to company standards.

Managed daily operations of the pharmacy, including staffing, scheduling and inventory control. Trained pharmacy interns and newly hired technicians.

Dispensed prescriptions and checked prescriptions dispensed by pharmacy techs to ensure proper procedures. Led staff members by assigning work tasks, supervising, evaluating, hiring, firing, training, and scheduling work shifts.

Demonstrated expertise in strategic business development methods, contributing to a 42% increase in sales over 3 years. Delegated General ICU, PICU, CCU, GIT, IM, Chest and Oncology departments.

Reviewed prescriptions for accuracy and completeness prior to dispensing. Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.

Completed a certificate in The Art, Science and Technology of Patient Education for Healthcare Providers in 2022.

Bachelor of Science in Pharmacy and Drug Manufacturing from Pharos University in Alexandria, completed in 2014.

Earned the International Computer Driving License (ICDL) certified by Microsoft.