yousra elassoui

I am Yousra El Assoui, a dedicated professional with a strong foundation in digital communication and client service. My hands-on experience in supporting customers through messaging platforms and email, particularly in the e-commerce sector, has equipped me with the skills to respond efficiently and resolve issues effectively. I am trained in customer relationship management and data tools, which allows me to maintain high satisfaction levels and streamline workflows.

Throughout my career, I have focused on optimizing product listings and enhancing customer relations. My role in customer support and online sales for the GCC market has honed my ability to manage orders and handle claims, ensuring a positive and respectful customer experience. I am passionate about remote work and thrive in values-based teams where I can contribute meaningfully.