At SFO GLOBAL ADVISORS | Openfair, I developed and implemented quality standards and managed the CRM end to end, including tables, fields, automations, dashboards, and KPI reports.
At Estherian Clinic, I trained teams on CRM and sales workflows, monitored performance, documented quality processes, and prepared management reports. I also created digital campaigns and coached team members.
Earlier, I followed up on leads and maintained customer records as a Senior Sales Advisor at German Estetica. At TINTCOLOR2010, I examined products and processes to identify quality issues and potential improvements.

