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Yonathan Zefanya

@yonathanzefanya

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Analytical professional with expertise in project management and communication.

Indonesia

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What I'm looking for

I seek a dynamic role that values adaptability and offers growth opportunities.

I am a Bachelor of Arts in French Language and Literature, graduating with a GPA of 3.68/4.00. My academic journey has equipped me with strong leadership, communication, and analytical abilities, which I have applied in various roles. I thrive in dynamic environments and focus on achieving meaningful results through adaptability and problem-solving.

Currently, I work as a Relationship Officer at BCA Finance, where I manage client relationships and ensure high levels of customer satisfaction. My role involves analyzing customer profiles and financial data to provide tailored financing solutions. I also have experience as a facilitator, where I conducted surveys and facilitated discussions on diversity and inclusion, gathering valuable community insights.

In addition to my professional experience, I am actively involved in student organizations that promote environmental awareness and cultural appreciation. I am passionate about language and cultural analysis, human-AI interaction, and social development, and I am eager to apply my skills to roles in AI training, data annotation, and language-based projects.

Experience

Work history, roles, and key accomplishments

Current

Relationship Officer

Current

BCA Finance

May 2025 - Present (2 months)

Maintained and managed strong client relationships, ensuring high customer satisfaction and effective financial service delivery. Analyzed customer profiles and financial data to offer tailored financing solutions.

Client Relationship Management Financial Analysis Customer Service Administrative Support

Fasilitator

Sekolah Keragaman

Conducted surveys and facilitated group discussions in villages to gather community insights on diversity and inclusion, successfully gathering data from over 50 people. Assisted researchers by compiling and organizing data for analysis and guided participants in structured discussions on social issues.

Community Engagement Data Collection Facilitation

Education

Degrees, certifications, and relevant coursework

University of Brawijaya

Bachelor of Arts, French Language and Literature

Activities and societies: Team Captain of the French Language and Literature Basketball Team, 1st place in FIB Cup basketball competition (2023).

Graduated with a GPA of 3.68/4.00. Relevant coursework included French Language, Linguistic Studies, Journalism, Communication Science, Literary Appreciation, Humanity and Culture, Professional Ethics, Tourism, Entrepreneurship, Law and Human Rights, Philosophy of Science, and French History.