Open to opportunities

prameswari putri

@prameswariputri

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Detail-oriented Japanese-speaking relationship manager skilled in customer service, operations, and content editing.

Indonesia

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What I'm looking for

I seek a role leveraging my Japanese-language client management, operations, and administrative strengths in a collaborative, growth-oriented organization.

I am a Japanese-speaking relationship manager with experience supporting corporate Japanese clients, handling transactions, and coordinating cross-functional teams to deliver accurate, timely service.

I have hands-on experience in customer-facing roles including Japanese Desk Relationship Management, call-back support as a Japanese speaker, and general affairs/administrative functions supporting payroll, reports, and events.

I bring strong attention to detail, adaptability, and skills in content editing, Microsoft Office, and multilingual communication to support business operations and client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Affiliate Media Specialist

Current

Independent

Sep 2024 - Present (1 year)

Created and uploaded social media content, live-streamed on Shopee, and managed affiliate activities on TikTok and Shopee while editing videos using CapCut and TikTok tools.

Content Creation Live Streaming Capcut TikTok Social Media Marketing Affiliate Marketing Customer Engagement Video Editing

Junior Relationship Manager

BTPN

Jan 2022 - Dec 2024 (2 years 11 months)

Managed Japanese corporate clients' accounts, handling domestic transfers, FX settlement, payroll and account openings while promoting banking products and ensuring KYC and documentation compliance.

Japanese Language KYC FX Settlement Customer Service Documentation

Call Back Unit Specialist

BTPN

Jan 2019 - Jan 2022 (3 years)

Handled Japanese-language customer callbacks, validated and prepared documents, coordinated with Operations and Treasury, and balanced end-of-day reports to resolve member and department requests.

Japanese Language Email Fax Handling Validation Customer Service Coordination Reporting Attention To Detail

General Affairs Officer

Al Azhar Indonesia University

Oct 2013 - Dec 2019 (6 years 2 months)

Managed office administration, payroll reporting, invoices and petty cash, arranged meetings and language training, and supported events and seminars for the AOTS Jakarta team.

Administration Payroll Reporting Petty Cash Event Coordination Customer Service Microsoft Office Reporting

English Assistant Administrator

Fuji School Japanese

Mar 2013 - Apr 2013 (1 month)

Supported administrative and HR tasks for Japanese-market outreach, managed enrollment finances, schedules and school events, and assisted with document distribution and marketing activities.

Administrative Support Enrollment management Event Planning Japanese Market Outreach