Yolande Tinley

Served as the primary point of contact between clients and the company, managing enquiries and ensuring timely resolution of requests. Coordinated communication between clients, management and contractors, and maintained accurate records and administrative documentation.

Managed daily administrative and office-support functions, including records, invoices, filing systems, and daily cash control. Coordinated supplier communication and office requirements to ensure smooth operations.

Provided comprehensive administrative and secretarial support to project teams, controlling and distributing technical documentation in accordance with QMS and ISO 9001 requirements. Managed document registers, coordinated meetings, and prepared agendas and minutes.

Provided dedicated administrative support to project leadership and site teams on the Mozambique Sugar Refinery Project. Managed technical documentation and project records, and coordinated communications between stakeholders and contractors.

Provided reception, switchboard, and front-office support for various client organisations. Managed visitor reception and general administrative duties.

Provided executive support to management and engineering professionals, coordinating office administration, correspondence, scheduling, and document management. Maintained filing systems and liaised with clients, suppliers, and service providers.

Completed a Health & Personality Certificate at Intec College in Durban in 1989.

Completed a Secretarial Diploma at Sight & Sound Secretarial College in Durban in 1988.

Completed the National Senior Certificate (Matric) at Queenstown Girls' High School in 1987.