Janice Malan

Project manager and main contact for Mazars’ POPIA implementation and compliance processes, including stakeholder training, data management tool assessments, and third-party risk coordination. Leads multiple quality/assurance initiatives (ISQM1, Mazars Atlas) and supports transparency reporting, document library/intranet knowledge management, and JSE accreditation procedures.

Managed the day-to-day administration of the office, including supplier relationships, stock ordering and returns, and delivery coordination. Handled courier liaison and invoicing accuracy, monitored production, followed up on debtors, and ensured quality control of order picking, checking, and packing.

Provided personalized remote administrative consulting to clients on an ad hoc basis, including virtual personal assistant support and minute taking/report writing. Assisted with tax and VAT submissions.

Consulted with Mazars’ National Quality Control & Risk Management team on ad hoc responsibilities. Supported intranet/knowledge management activities, including SharePoint intranet management.

Administered and led Mazars’ national Quality & Risk Management Department, including team management, internal process training, and quality control of team communications. Served as main contact to regulatory bodies (IRBA/JSE/CMS/PCAOB) and managed risk/acceptance documentation, independence declarations, acceptance/continuance processes, and audit committee pack support.

Worked as Quality & Risk Administrator for Mazars’ national Quality & Risk Management Department, supporting team processes and internal communications. Acted as main contact to regulatory bodies (IRBA/JSE/CMS/PCAOB) and supported risk administration, independence/acceptance documentation, and audit committee pack preparation.

Provided executive personal assistant support to executive directors, managing phone screening, diaries, meetings, travel arrangements, stationery, and petty cash. Coordinated marketing activities and exhibitions, supported logistics including overseas shipping schedules, maintained customer information, handled insurance requirements, and prepared quotes.

Supported daily operations and served as personal assistant to the Managing Director and management team. Coordinated presentations, client/governmental proposals and tenders, monthly reporting, franchise finance arrangements, fleet vehicle ordering/branding, tracking of deliveries, advertising/marketing, and chaired management meetings with minute taking.

Provided personal assistant support to associate directors, managers, consultants, and team members in the Corporate & International Tax division. Managed office administration, diaries, meetings, travel, engagement letters and proposals/tenders, event coordination, and supported work-in-progress and debtor queries while liaising with credit controllers and stakeholders.

Served as personal assistant to the director, handling reception duties and legal typist responsibilities. Produced legal documentation, supported diary and meeting coordination, managed minute taking and travel arrangements, and assisted with deceased estate administration and deed searches with client liaison.

Provided personal assistant support to the director and acted as secretary to master franchise holders. Managed switchboard operations, diary and meeting scheduling, minute taking, and travel arrangements, along with general office administration and ad hoc duties.

Provided personal assistant and claims assistance to the director, including reception and phone screening. Supported insurance claims, policy amendments, new proposals, and client liaison through ongoing administrative tasks.

Provided secretarial support to company directors, including telephone query handling, client liaison, and administrative work. Managed imports and exports administration on a national and international basis.

Worked as a legal typist compiling and typing legal documentation with handling of highly confidential information. Supported telephone queries and client liaison while performing ad hoc legal administration tasks.

Completed a course in Principles of Project Management from Feb 2016 to May 2016.

Completed training in Executive Secretary/Personal Assistant from Jan 1996 to Dec 1996.

Attended Hoerskool Florida from 1989 to 1994.