Yohanny Espinoza
@yohannyespinoza
Experienced digital inventory manager with a focus on business outreach.
What I'm looking for
I have been working remotely since 2015, honing my skills in digital inventory management and business outreach. My experience has allowed me to provide employers with innovative perspectives that enhance operational efficiency while maintaining confidentiality. I thrive in dynamic environments where I can contribute to improving processes and fostering strong relationships.
Currently, I serve as a Patient Biller and Care Coordinator at DME Supply Group, where I manage patient inquiries and assist with billing and orders. My role involves handling a high volume of calls and ensuring that patients receive timely support. Previously, I led the digital department at Gametrend, where I successfully planned and created strategies for online retail sales, enhancing product outreach and client education.
Throughout my career, I have demonstrated a commitment to excellence in customer service and inventory management. I have a proven track record of achieving significant time savings and improving operational workflows. I am passionate about leveraging my skills to drive business success and look forward to new challenges in my career.
Experience
Work history, roles, and key accomplishments
Patient Biller and Care Coordinator
DME Supply Group
Nov 2024 - Present (9 months)
Managed incoming calls related to patient inquiries, taking an average of 100 - 150 calls per week, and assisting with issues related to sleep apnea machines, billing, and orders. Redirected and responded to patient inquiries via phone and email, processing payments and scheduling appointments for patients with technicians and healthcare providers.
Digital Department Chief Manager
Gametrend
Jan 2023 - Present (2 years 7 months)
Planned and created the digital department using previous experience as Inventory Assistance and Inventory Manager. Developed promotion, logistics, safeguards, and safety strategies for digital articles, and conducted provider outreach for new products guaranteeing a competitive margin and a good business relationship.
Inventory and Sales Management
Vengamers
Jan 2021 - Present (4 years 7 months)
Achieved a cooperation deal with a company previously focused on only physical products, helping them expand into digital products and creating a new department. Influenced sales and purchase decisions by elaborating specific budgets, managing inventory, and designing new sales procedures.
Inventory Assistant
Small Private Company
Jan 2015 - Present (10 years 7 months)
Maintained adequate inventory stocks according to sales volumes and conducted frequent inventory audits. Developed and implemented new procedures for inventory management which resulted in 50% time savings.
Education
Degrees, certifications, and relevant coursework
Yohanny hasn't added their education
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Tech stack
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