Open to opportunities

yogie nugraha

@yogienugraha

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Accounting student with 10 years of diverse work experience.

Indonesia

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What I'm looking for

I am looking for opportunities that allow me to grow my soft skills and explore new fields.

My name is Yogie Nugraha Hendrawan, and I am currently pursuing my studies in accounting while bringing a decade of work experience across various fields. My journey has equipped me with strong communication, presentation, and problem-solving skills, which I have honed through my diverse roles in customer service and management. I thrive in team environments and am passionate about developing my soft skills further.

Throughout my career, I have worked in several positions, from a waiter at Karambia Cafe & Restaurant to a customer care representative at Erste Projekt, where I answered inquiries and created memorable video edits for couples. My experience as a cashier at EZDT.net allowed me to manage financial transactions effectively, ensuring accuracy and compliance with standards. I am currently assisting in the K-Pop goods market, where I help customers purchase and arrange their desired products.

Experience

Work history, roles, and key accomplishments

Current

Kpop Goods Proxy

Current

Jocheive Shop

Jan 2023 - Present (2 years 5 months)

Assisted in purchasing K-Pop goods and arranged for their shipment. Sent purchased goods to customers both in Indonesia and abroad.

Inventory Management order fulfillment

Customer Care & Video Editor

Erste Projekt

Jan 2020 - Dec 2024 (4 years 11 months)

Answered potential customers' questions regarding services provided, specifically immortalizing couples' stories in photos and videos. Assembled, manipulated, and enhanced video footage of couples to create unforgettable memories.

Customer Service Video Editing Photo Editing Communication Problem Solving Adobe Photoshop Lightroom

Cashier

EZDT.net

Jan 2018 - Dec 2020 (2 years 11 months)

Managed incoming and outgoing money and recorded it every day. Maintained accurate financial transactions and ensured proper documentation.

Data Entry

Checker

Holy Ribs

Jan 2017 - Dec 2018 (1 year 11 months)

Ensured the quality and hygiene standards of food served to customers. Checked the appearance, taste, portion, and cleanliness of food, and ensured compliance with orders and restaurant standards.

Quality Control Food Safety Food Preparation Compliance

Waiters

Karambia Cafe & Restaurant

Jan 2015 - Dec 2017 (2 years 11 months)

Provided service to customers, taking orders, serving food and drinks. Ensured customer satisfaction while they were in the restaurant.

Customer Service Order Taking Food Service Beverage Service Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Akademi Akuntansi Bandung

Diploma in Accounting, Accounting

Currently pursuing a diploma in accounting, building a strong foundation in financial principles and practices. Developing skills in managing and recording financial transactions.