Ying Parba
@yingparba
Financial operations specialist focused on data integrity, revenue protection, and precise compliance execution.
What I'm looking for
I am a results-driven financial operations and data integrity specialist with seven years of BPO experience, combining operational precision with academic study in Financial Management. I focus on eliminating revenue leakage and ensuring 100% data accuracy across high-volume workflows.
My background includes content moderation with 99% policy enforcement accuracy, back-office financial document review with perfect data-entry compliance, and auditing of aging accounts to resolve discrepancies. I apply systematic root-cause analysis to troubleshoot systems and improve automated moderation logic.
I hold a Bachelor of Science in Business Administration majoring in Financial Management (expected 2026) and certification as a Certified Financial Management Professional. I deliver dependable results, prioritize data protection standards such as GDPR/PII, and seek roles where I can strengthen revenue protection and operational integrity.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Concentrix
Jun 2024 - Jan 2026 (1 year 7 months)
Managed sensitive accounts ensuring 100% adherence to GDPR/PII standards, audited refund requests to prevent revenue leakage, and performed root-cause analysis to resolve account errors.
Content Moderator
Concentrix
Jun 2021 - Jun 2024 (3 years)
Applied regulatory frameworks to high-volume content with 99% accuracy and executed precise data labeling to improve automated moderation and ML model performance.
Data Integrity Specialist
Alorica
May 2017 - Jun 2020 (3 years 1 month)
Executed back-office review of high-volume financial documents achieving 100% accuracy in data entry and compliance with company policies to maintain data integrity.
Accounts Receivable Specialist
Unknown
Jan 2016 - Present (10 years 1 month)
Performed regular audits of aging reports to identify and resolve payment discrepancies and unapplied credits, improving cash reconciliation processes.
Education
Degrees, certifications, and relevant coursework
Concentrix University
Bachelor of Science in Business Administration, Financial Management
2019 -
Grade: Dean’s Lister (2020)
Pursuing a Bachelor of Science in Business Administration majoring in Financial Management with studies spanning 2019 to an expected 2026 completion.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Ying?
You can contact Ying and 90k+ other talented remote workers on Himalayas.
Message YingFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
