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Ying ParbaYP
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Ying Parba

@yingparba

Financial operations specialist focused on data integrity, revenue protection, and precise compliance execution.

Philippines
Message

What I'm looking for

I seek roles in operational finance or data integrity where I can protect revenue, enforce compliance, and improve processes in a collaborative, growth-minded team.

I am a results-driven financial operations and data integrity specialist with seven years of BPO experience, combining operational precision with academic study in Financial Management. I focus on eliminating revenue leakage and ensuring 100% data accuracy across high-volume workflows.

My background includes content moderation with 99% policy enforcement accuracy, back-office financial document review with perfect data-entry compliance, and auditing of aging accounts to resolve discrepancies. I apply systematic root-cause analysis to troubleshoot systems and improve automated moderation logic.

I hold a Bachelor of Science in Business Administration majoring in Financial Management (expected 2026) and certification as a Certified Financial Management Professional. I deliver dependable results, prioritize data protection standards such as GDPR/PII, and seek roles where I can strengthen revenue protection and operational integrity.

Experience

Work history, roles, and key accomplishments

CO

Customer Service Representative

Concentrix

Jun 2024 - Jan 2026 (1 year 7 months)

Managed sensitive accounts ensuring 100% adherence to GDPR/PII standards, audited refund requests to prevent revenue leakage, and performed root-cause analysis to resolve account errors.

UN

Accounts Receivable Specialist

Unknown

Jan 2016 - Present (10 years 1 month)

Performed regular audits of aging reports to identify and resolve payment discrepancies and unapplied credits, improving cash reconciliation processes.

Education

Degrees, certifications, and relevant coursework

CU

Concentrix University

Bachelor of Science in Business Administration, Financial Management

2019 -

Grade: Dean’s Lister (2020)

Pursuing a Bachelor of Science in Business Administration majoring in Financial Management with studies spanning 2019 to an expected 2026 completion.

Tech stack

Software and tools used professionally

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Ying Parba - Customer Service Representative - Concentrix | Himalayas