Open to opportunities

Dolores Carbonel

@dolorescarbonel

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Experienced data analyst with a strong background in BPO.

Philippines

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What I'm looking for

I am looking for a role that challenges me and allows for growth.

I am a dedicated professional with over six years of experience in the BPO industry, specializing in data analysis and transaction processing. My journey began as a store accountant and sales auditor, where I honed my skills in validating daily sales and cash balancing. This foundation has equipped me with a keen eye for detail and a strong understanding of financial processes.

Currently, I work as a Teammate - Content Moderator at Taskus Inc., where I review and classify sensitive content while staying updated on client policies. Previously, I served as a Data Analyst at Accenture PH, processing healthcare claims and ensuring accuracy in submissions. My goal is to leverage my skills and knowledge to help companies achieve their objectives while continuously learning and adapting to new challenges.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

Taskus Inc.

Jun 2021 - Present (4 years 4 months)

Responsible for reviewing and classifying sensitive content to ensure community safety. Engaged in discussions around socially sensitive topics while adhering to client policies and guidelines.

Communication

Data Analyst - Transaction Processing

Accenture PH

Oct 2017 - Aug 2020 (2 years 10 months)

Processed healthcare claims by reviewing UB-04 and CMS-1500 forms, verifying patient information, and ensuring compliance with insurance policies. Evaluated claims for accuracy and completeness.

Compliance

Sales Auditor

Puregold Price Club

Jun 2016 - May 2017 (11 months)

Conducted daily audits of treasury and IT reports for multiple store branches, performed cash balancing, and addressed audit-related queries.

Communication

Store Accountant

Philippine Seven Corporation (7-11)

Jun 2015 - Jan 2016 (7 months)

Validated daily sales and purchases, performed month-end adjustments, and reconciled financial discrepancies.

Sales Validation

Education

Degrees, certifications, and relevant coursework

Far Eastern University

Bachelor of Science, Business Administration

Bachelor of Science in Business Administration with a major in Internal Auditing, focusing on the principles of auditing, financial management, and business operations.