I've coordinated global visitor access at Fermi National Accelerator Laboratory, working across departments to verify security and legal status while ensuring timely site access. I also led admissions at Crystal Pines Nursing Home, coordinating tours, evaluations, documentation, compliance, and family communication.
My background includes patient scheduling and medical assisting at Northwestern Medicine, Edward Elmhurst Healthcare, and Northwest Pulmonary and Sleep Medicine, along with front desk and retail customer service experience. I'm bilingual in Spanish and English and bring experience with EMR systems, appointment scheduling, HIPAA, medical terminology, and administrative operations.
