Yasmin Roldan
@yasminroldan
Results-driven retail store manager with 4+ years improving sales and operations.
United StatesWhat I'm looking for
I am a results-driven Store Manager with over four years leading retail beauty teams, focused on driving sales, executing KPIs, and delivering exceptional customer experiences. I own full store operations including payroll, scheduling, inventory, visual standards, and performance analysis.
I hire, train, coach, and develop team members to meet or exceed sales, UPT, ADS, and conversion goals, and I create action plans based on daily, weekly, and monthly reports. I also manage inventory processes—ordering, receiving, cycle counts—and lead shrink-prevention efforts.
Bilingual in English and Spanish, I combine strong operational discipline with hands-on customer service experience from high-volume hospitality and inbound sales roles, emphasizing team development, compliance, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Store Manager
Sally Beauty Supply
Jan 2020 - Present (6 years 1 month)
Own full store operations including sales performance, KPIs, payroll, scheduling, inventory, and customer experience; hired and developed staff to meet sales, UPT, ADS, and conversion goals, improving operational consistency.
Server / Host
BJ's Restaurant & Brewhouse
Jan 2018 - Jan 2020 (2 years)
Delivered high-volume customer service to 50–100 guests per shift, managing seating flow and guest needs to maintain service standards during peak periods.
Sales Representative
Golden Customer Care
Jan 2016 - Jan 2018 (2 years)
Managed inbound sales calls, processed orders, resolved customer concerns, and de-escalated issues to retain customers and meet sales targets.
Education
Degrees, certifications, and relevant coursework
East Los Angeles College
General Studies
Completed 75 credits in General Studies coursework at East Los Angeles College.
Montebello High School
High School Diploma, High School Diploma
High school diploma awarded by Montebello High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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