At Dr MRS Badat Medical Practice, I manage day-to-day front-office operations, type detailed medical reports, and consult on workflow optimization. I also handle the medical billing cycle and resolve account queries.
Previously, as Practice Administrator & Receptionist at Prestige Dentistry – Dr Yasmin Docrat, I managed reception and appointment bookings and captured billing and insurance claims using GoodX. I also coordinated medical aid pre-authorizations and managed supply procurement.
As an Administrative Assistant at Dr MRS Badat Medical Practice, I maintained patient health records in compliance with the POPI Act and handled electronic claims, payment tracking, and medical aid reconciliation.
My experience also includes client account maintenance at the South African Revenue Service (SARS), tutoring first-year Psychology students at UNISA, and writing SEO-optimized articles for Wordwerks.

