@yashveervashishth
Associate at Capline Services handling U.S. dental insurance verification for SmilePoint Dental.
IndiaAt Capline Services, I handle end-to-end dental insurance verification for U.S.-based healthcare clients, including SmilePoint Dental. I contact insurance carriers to verify coverage, benefits, eligibility, and claim statuses.
I also supported Noon Food (UAE) as a Customer Support Executive, resolving customer queries about orders, returns, and payments. My work has included updating insurance records to help reduce claim denials and streamline billing workflows.
Work history, roles, and key accomplishments
Capline Services
Handle end-to-end dental insurance verification processes for U.S.-based healthcare clients, specifically SmilePoint Dental. Communicate directly with major U.S. insurance carriers to verify patient coverage, benefits, eligibility, and claim statuses.
Noon Food (UAE)
Delivered cross-border BPO customer support for Noon Food, resolving complex client queries regarding orders, returns, and payment issues. Maintained high satisfaction scores while collaborating with diverse, international cross-functional teams.
Degrees, certifications, and relevant coursework
Master of Business Administration, Business Administration
2024 -
Grade: 60.0%
Pursuing a Master of Business Administration (MBA) at IPER College, Bhopal, with an expected completion in 2025.
Bachelor of Business Administration, Business Administration
2021 - 2024
Grade: 66.9%
Completed a Bachelor of Business Administration (BBA) at IPER College, Bhopal, from 2021 to 2024.
Higher Secondary Education, General Studies
Grade: 72.0%
Completed Higher Secondary Education (10+2) at Father Agnel High Secondary School, Bhopal, in 2020.
Software and tools used professionally
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