Sabihanaaz Bangi
@sabihanaazbangi
Customer support professional at Concentrix Daksh Services India Pvt. Ltd. who handled healthcare insurance queries and verified eligibility and coverage.
IndiaWhat I'm looking for
At Concentrix Daksh Services India Pvt. Ltd., I handled healthcare insurance customer queries through chat and written communication. I assisted with policy details, benefits, claim status, and coverage information.
I verified patient insurance eligibility and maintained customer, policy, and claim records. I also processed transactions and documentation while following company policies and HIPAA guidelines.
Experience
Work history, roles, and key accomplishments
Representative, Operations
Concentrix Daksh Services India Pvt. Ltd.
May 2025 - Oct 2025 (5 months)
Handled customer queries related to healthcare insurance processes through chat and written communication. Assisted customers with policy details, benefits, claim status, and coverage information.
Education
Degrees, certifications, and relevant coursework
Shri Chhatrapati Shivaji College, Omerga
Bachelor of Computer Science, Computer Science
2018 - 2020
Grade: 71.70%
Bachelor of Computer Science (BCS) degree from Shri Chhatrapati Shivaji College, Omerga, completed in 2020 with 71.70%.
Aadarsh Mahavidyalaya, Omerga
HSC
Grade: 56.60%
Completed HSC from Aadarsh Mahavidyalaya, Omerga in 2016 with 56.60%.
Urdu High School, Omerga
SSC
Grade: 72.40%
Completed SSC from Urdu High School, Omerga in 2014 with 72.40%.
YHills Institute
Frontend Developer, Frontend Development
Certified Frontend Developer from YHills Institute.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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