Yashodha Mapa

Maintained HR System and EPF/ETF process. Managed onboarding and offboarding processes, developed training programs, and addressed employee relations concerns within the hospital.

Coordinated and executed various HR administrative tasks, developed fair HR policies, maintained employee records, and ensured compliance with applicable laws.

Managed billing processes, ensuring timely payments and accurate reporting. Utilized medical billing software for payment verification and data entry.

Provided excellent customer service, assisted with marketing efforts, managed daily operations, and organized promotional events to boost membership.

Conducted phone screenings, scheduled interviews, assisted with onboarding, maintained employee records, and supported employee relations issues.

Assisted with recruitment processes, HRIS data entry, and managed EPF/ETF accounts while providing support for employee relations issues.

Currently pursuing a Master of Business Administration with a focus on Human Resource Management, developing advanced skills in HR practices and leadership.

Currently pursuing a Diploma in Psychology, focusing on psychological principles and their application in human resources.

Grade: Second Class, Division Two

Completed a BSc (Hons) in Business and Management Studies, focusing on business principles, management strategies, and organizational behavior.

Completed a Higher National Diploma in Business Management, covering essential business concepts and management practices.

Completed a Diploma in English, enhancing communication skills necessary for effective human resource management.

Completed GCE Advanced Level/Ordinary Level Examination, laying the foundation for further education and professional development.