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@yashodhamapa
Results-driven Human Resources professional with strong administrative skills.
I am a results-driven Human Resources professional with a strong foundation in HR administration and operations. My experience spans across various roles, including HR Assistant and HR Executive, where I successfully managed onboarding and offboarding processes, developed training programs, and maintained HR policies. My positive attitude and willingness to take on executive responsibilities have allowed me to contribute effectively to team goals.
In my most recent role as a Senior Operations Analyst, I honed my skills in managing billing processes and ensuring compliance with applicable laws. I have a proven track record of maintaining accurate employee records and addressing employee relations issues. My educational background, including a Master’s in Business Administration (Human Resource Management) from Cardiff Metropolitan University, complements my practical experience, equipping me with the knowledge to implement effective HR strategies.
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Work history, roles, and key accomplishments
Dr. Neville Fernando Teaching Hospital
Jul 2024 - Sep 2024 (2 months)
Maintained HR System and EPF/ETF process. Managed onboarding and offboarding processes, developed training programs, and addressed employee relations concerns within the hospital.
IND RMC (Pvt) Ltd
May 2024 - Jul 2024 (2 months)
Coordinated and executed various HR administrative tasks, developed fair HR policies, maintained employee records, and ensured compliance with applicable laws.
SYNERGEN Health (Pvt) Ltd
Oct 2021 - Apr 2024 (2 years 6 months)
Managed billing processes, ensuring timely payments and accurate reporting. Utilized medical billing software for payment verification and data entry.
Extreme Fitness Gym
Jan 2021 - Sep 2021 (8 months)
Provided excellent customer service, assisted with marketing efforts, managed daily operations, and organized promotional events to boost membership.
Win Marine International (Pvt) Ltd
Nov 2019 - Feb 2021 (1 year 3 months)
Conducted phone screenings, scheduled interviews, assisted with onboarding, maintained employee records, and supported employee relations issues.
Airport and Aviation Services (Sri Lanka)
Sep 2018 - Oct 2019 (1 year 1 month)
Assisted with recruitment processes, HRIS data entry, and managed EPF/ETF accounts while providing support for employee relations issues.
Degrees, certifications, and relevant coursework
Master of Business Administration, Human Resource Management
2022 -
Currently pursuing a Master of Business Administration with a focus on Human Resource Management, developing advanced skills in HR practices and leadership.
Diploma, Psychology
2024 -
Currently pursuing a Diploma in Psychology, focusing on psychological principles and their application in human resources.
Bachelor of Science (Hons), Business and Management Studies
2019 - 2021
Grade: Second Class, Division Two
Completed a BSc (Hons) in Business and Management Studies, focusing on business principles, management strategies, and organizational behavior.
Higher National Diploma, Business Management
2017 - 2019
Completed a Higher National Diploma in Business Management, covering essential business concepts and management practices.
Diploma, English
2018 - 2019
Completed a Diploma in English, enhancing communication skills necessary for effective human resource management.
GCE Advanced Level/Ordinary Level
2015 - 2015
Completed GCE Advanced Level/Ordinary Level Examination, laying the foundation for further education and professional development.
Software and tools used professionally
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