At LTI Mindtree, I support Exchange Online and Microsoft 365 operations, including mailbox management, mail routing, and transport rules. I troubleshoot L2/L3 incidents involving authentication, Outlook connectivity, and mail delivery.
I configure Microsoft Entra ID services such as MFA, SSO, and Conditional Access, and monitor Azure AD Connect synchronization for hybrid identity troubleshooting. I’ve also implemented retention policies, litigation hold, and DKIM, DMARC, and SPF configurations.
Previously, at Capgemini pvt ltd, I supported Microsoft 365 and Exchange Online environments for UK and US enterprise clients in a 24x7 production environment. I automated administrative tasks with PowerShell and assisted with mailbox migrations and hybrid mail flow configuration.
