yaremis montenegro

Acted as a liaison between business and technology areas, defining and implementing requirements for incidents and improvements. Advised business partners on technology use and managed project requirements, ensuring compliance with technology standards.

Managed loan disbursement operations, including maintenance and projections. Oversaw payment processes, loan cancellations, and account statement generation while ensuring compliance with operational standards.

Led testing teams for the migration of card origination and maintenance systems. Developed test cases, coordinated schedules, and ensured successful execution of testing protocols while providing advanced technical support.

Managed testing for the certification of card origination processes. Coordinated with technical teams to resolve issues and reported on operational performance and progress.

Supervised a team in the credit card operations department, ensuring compliance with operational standards and quality practices. Conducted training and performance evaluations while optimizing departmental resources.

Managed the creation and maintenance of credit and debit cards, ensuring accurate data management and compliance with operational procedures.

Handled the origination and replacement of debit and credit cards, managed customer inquiries, and ensured compliance with banking standards.

Certified in Scrum Fundamentals, focusing on the principles and practices of Scrum methodology for project management.

Completed a course on the fundamentals of project management, covering essential skills and techniques for effective project execution.

Focused on the management and administration of projects, providing practical skills and knowledge for successful project delivery.

Earned a degree in Port Administration, focusing on the management and operations of port facilities and services.