At Cobistopaz, I participate in defining banking modules from inception, assessing scope, complexity, functional risks, and validation criteria. I manage user stories in Azure DevOps and define acceptance criteria aligned with banking business rules.
I design and execute end-to-end functional tests for digital banking processes, including transaction rules and operational flows. I also prepare test scripts and user documentation, and track functional defects with development teams and stakeholders.
Previously, at Bancolombia S.A. (Personal Software), I performed certification testing and analyzed quality metrics, contributing to a 20% reduction in critical failures and 60% test automation. At Banistmo S.A., I tracked product and customer metrics and built executive dashboards, supporting improved customer retention and digital adoption.
